All the branches of the Bank will exchange freely soiled/ slightly mutilated currency notes and certain other types of mutilated currency notes .of all denominations. The bank's currency chest branches will exchange all categories of mutilated currency notes. Currency exchange facility is offered to the Bank's customers and others. The Bank follows RBI guidelines in this respect. RBI has permitted the banks to exchange mutilated currency notes which are genuine and where mutilations are such as not to cause suspicion or fraud.