Allahabad Bank provides banking services like Balance Check/Payment/Fund Transfer through Mobile Banking.

Mobile Banking Safety Measures

  • Always keep APIN and MPIN confidential to yourself. Do not save these in mobile phone or write on paper.
  • Regularly change your APIN and MPIN so that it becomes difficult to compromise.
  • Be careful while downloading applications through Bluetooth or as MMS attachments. They may contain some harmful software, which will affect the mobile phone.
  • Do not allow any unknown person to have access to your handset/mobile phone or leave the same unattended while using Mobile Banking Services.
  • If the mobile phone or SIM is lost, then immediately take action to de-register from mobile banking from home branch i.e. from where Mobile Banking facility has been availed.
  • You should de-register for Mobile Banking application if you do not want not to avail the facility any more.
  • Ensure that you receive SMS alerts for all debit/credit to your account. In case of not receiving the SMS alerts, please contact home branch.
  • If the mobile handset is given for repair, ensure that no confidential data pertaining to mobile banking is left in the phone.
  • Note the IMEI (International Mobile Equipment Identity) code of your cell phone and keep it in a safe place. This helps the owner to get stolen mobile blocked for further use through mobile operator.
  • Chain and junk messages should be deleted regularly.
  • In case of any problem you may write to customercare[at]allahabadbank[dot]in
  • Customers may visit mobile banking portal for :-

Customers may visit mobile banking portal for

  • application download
  • view transaction history
  • change pin
  • Information about mobile banking.