Mobile Banking Safety Measures
- Always keep APIN and MPIN confidential to yourself. Do not save these in mobile phone or write on paper.
- Regularly change your APIN and MPIN so that it becomes difficult to compromise.
- Be careful while downloading applications through Bluetooth or as MMS attachments. They may contain some harmful software, which will affect the mobile phone.
- Do not allow any unknown person to have access to your handset/mobile phone or leave the same unattended while using Mobile Banking Services.
- If the mobile phone or SIM is lost, then immediately take action to de-register from mobile banking from home branch i.e. from where Mobile Banking facility has been availed.
- You should de-register for Mobile Banking application if you do not want not to avail the facility any more.
- Ensure that you receive SMS alerts for all debit/credit to your account. In case of not receiving the SMS alerts, please contact home branch.
- If the mobile handset is given for repair, ensure that no confidential data pertaining to mobile banking is left in the phone.
- Note the IMEI (International Mobile Equipment Identity) code of your cell phone and keep it in a safe place. This helps the owner to get stolen mobile blocked for further use through mobile operator.
- Chain and junk messages should be deleted regularly.
- In case of any problem you may write to firstname.lastname@example.org.
- Customers may visit mobile banking portal for
To download application form click here.
To visit mobile banking portal, click here.
- application download
- view transaction history
- change pin
- Information about mobile banking.