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Mobile Banking

Mobile Banking Safety Measures


  • Always keep APIN and MPIN confidential to yourself. Do not save these in mobile phone or write on paper.

  • Regularly change your APIN and MPIN so that it becomes difficult to compromise.

  • Be careful while downloading applications through Bluetooth or as MMS attachments. They may contain some harmful software, which will affect the mobile phone.

  • Do not allow any unknown person to have access to your handset/mobile phone or leave the same unattended while using Mobile Banking Services.

  • If the mobile phone or SIM is lost, then immediately take action to de-register from mobile banking from home branch i.e. from where Mobile Banking facility has been availed.

  • You should de-register for Mobile Banking application if you do not want not to avail the facility any more.

  • Ensure that you receive SMS alerts for all debit/credit to your account. In case of not receiving the SMS alerts, please contact home branch.

  • If the mobile handset is given for repair, ensure that no confidential data pertaining to mobile banking is left in the phone.

  • Note the IMEI (International Mobile Equipment Identity) code of your cell phone and keep it in a safe place. This helps the owner to get stolen mobile blocked for further use through mobile operator.

  • Chain and junk messages should be deleted regularly.

  • In case of any problem you may write to customercare@allahabadbank.in.

  • Customers may visit mobile banking portal for

    1. application download
    2. view transaction history
    3. change pin
    4. Information about mobile banking.
  • To download application form click here.
  • To visit mobile banking portal, click here.
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